Remote Support: Mobo Networks is your complete source for computer repair and virus/spyware removal. Our company has cleaned thousands of machines both in-house and remotely. All technicians performing remote support are certified technicians who hold multiple certifications from vendors like Microsoft, CompTIA and Cisco. We utilize some of the most advanced methodologies in the business and have been cleaning and repairing computers since 1998.
What to expect: Our technicians utilize LogMeIn as our remote support solution. LogMeIn is currently one of the most advanced and secure options in the industry today. Once a technician has spoken to you he will initiate a session with your computer and begin the repair work. The repair work is live and you will see everything the technician is performing on your computer screen at home. After the repairs have been completed the technician will disconnect from your computer and will no longer be able to connect to your machine until a new session is initiated by you. Please keep in mind that sessions can last anywhere from 30 minutes to 3 hours depending on the severity of your issue. If you have any questions about our remote repair service, please feel free to call us at (610) 999-1210. We are happy to explain this process over the phone to clarify any concerns that you may have.
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Issues we can fix: |
About our Technicians
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Remote Service Plan Special $39.99. Remove Spyware/Adware/Viruses
Clean IE Pop-ups and Hijacks
Optimize Hard Drive Performance
Install Security updates and hotfixes
Fix Internet, Email & Network Issues
Support for Software and Driver Issues
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Annual Remote Support Special $125.99 Annual Support for One Machine
2 Year AVG Virus Subscription
Life Telephone & Chat Support
24 Hour Response time
Limited to 5 incidents per month
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Remote Support
